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Dealing with difficult staff

Human resources management must deal with difficult or problem staff who can cost your business money. Direct costs can include everything from absenteeism and time spent fixing mistakes to safety-related costs and damage to business property. 

Indirect costs can be equally as damaging, costing your business turnover of other good staff, loss of customers and damage to your reputation and brand.

In most cases, except serious misconduct or obvious inability/incapacity to perform a job, it is more cost effective to attempt to fix the problem and retain the current employee, rather than dismiss them.


Download your free guide to dealing with difficult staff

This document outlines the basic things to consider when dealing with problem employees.



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This article originally appeared on the Ask Us How website. NSW Business Chamber Members have access to this site, which features hundreds of practical articles and other resources to help you manage and grow your business.

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