Show your customers your commitment to quality with Australian Tourism Accreditation.


If you are already registered in the Accreditation Program and have a query, contact Sheridan Ferrier, NSW Project Manager at
The Australian Tourism Accreditation Program (ATAP) is an Australia-wide, online, quality management program which documents your businesses practices and procedures, designed to improve business performance and product quality.

Delivered exclusively in NSW by NSW Business Chamber, Australian Tourism Accreditation provides consumers with an assurance that a business is committed to professionalism in its operation and delivery of service.

Accredited members align themselves with a highly recognisable brand and the accreditation ‘tick’ logo provides a credible, third party recommendation of your tourism business.
The Program encourages businesses to plan how their business will function and monitor customer’s experiences to ensure their expectations are being met. And with a dedicated business coach to guide you along the way, the diagnostic process will outline areas for improvement and strengths to leverage ensuring:
  • Greater customer satisfaction and confidence
  • Enhanced reputation amongst customers and prospects
  • Competitive advantage over non-accredited operators
  • Improved profitability via the implementation of more efficient operating systems

Exclusive member offer
NSW Business Chamber members receive their first year of the Accreditation Program free.

To find out more about becoming an accredited tourism operator, call 13 26 96.

How to register
To register for the Australian Tourism Accreditation Program simply complete the form below: