The State’s peak business organisation, the NSW Business Chamber, believes the review of workers compensation arrangements across the State announced by the NSW Statutory Insurance Regulatory Authority (SIRA), provides an important opportunity to address some areas of concern for business and employees.
“We have received many reports from businesses across NSW complaining of poor administration when it comes to workers compensation, and these include a lack of appropriate checking of claims, lengthy delays and poor advice and support for both employers and employees,” said NSW Business Chamber Chief Executive, Stephen Cartwright.
“Importantly this review will look at the current operations and roles of icare, the Nominal Insurer and its claims agents, and will shine a light on the experience of employers and employees with a view to identifying measures to implement improvements,” Mr Cartwright said.
“We look forward to contributing to the review and highlighting where and how the system needs to be improved and in doing so ensuring we have a sustainable and affordable workers compensation system in NSW.
“The review has already commenced and is scheduled to produce its first report by 14 June 2019. We urge all businesses who interact with icare and/or the workers compensation scheme in NSW to participate.
“We hope that this review will ultimately address the concerns of employers and employees in the administration of the system, and will result in more effective and efficient administration of workers compensation in NSW,” Mr Cartwright said.